![]() ![]() Video Loss Reason 2: Power Spike & InterferenceĪnother horrendous hazard is power spike. If you are using battery-powered security cameras, for instance, Reolink Argus 3 Pro and Reolink Go Plus, make sure the battery is not dead or charged either via power adapter or solar panel. If PoE switches or PoE injectors are necessary, make sure you choose PoE switches or injectors properly.īesides, try using shorter BNC or Ethernet cables to power surveillance cameras system and avoid using low-quality extension cables or extension cords. Switch ports to make sure the DVR/NVR port is providing power to the cameras.Ĭonnect the IP cameras directly to the NVR (if there is any) instead of via a PoE switch because the PoE switch could potentially not supply insufficient power to the IP cameras.Įspecially the PTZ IP cameras or night vision IR security cameras, which draw more electricity than those don't come with PTZ or night vision (click here to learn more about security camera power consumption). Loose cable connection, for example, between DVR/NVR with cameras, between CCTV cameras and monitor or screen, power adapter, or any possible loose connection in camera power supply could cause video loss.ĭouble-check all power connections, power splitters, cable connectors, and etc. Faulty power cables (old, damaged, degraded or cut).Cable is too long, or one cable is supplying too many cameras at once.Here are some common reasons for insufficient power supply to CCTV cameras: The insufficient power supply is, very often, the culprit of the video loss on one or all security cameras, CCTV video loss at night, video signal loss on screen, camera going black at night, or camera video flickering on and off. Video Loss Reason 1: Insufficient Power Supply Today we share some of the best practices to deal with security camera video loss. Many users tried and used different ways to solve the video loss but in no luck. Security Cameras Video Loss – Possible Reasons & Troubleshooting In general, the issue of “video loss” on CCTV security cameras or DVR/NVR, in many cases, comes down to several factors: insufficient power supply, unstable network, wiring problems, hardware (cameras, NVR/DVR or monitor) failures, inefficient camera software and IP address conflicts. We have heard many users complaining about video loss problems on Swann Pro series CCTV cameras, Night Owl cameras, Zmodo cameras, Lorex surveillance camera, Amcrest camera or other cameras, Qsee cameras or CCTV/IP cameras of other brands. If your order was sold by Amazon and its within 30 days, we recommend contacting Amazon support and they will be able to either process a return, replacement or refund as needed.Yes, Tell Me More Why Does Camera Video Loss Happen Please note you can click on the sellers name from this screen to see their contact information. ![]() Find your order and go into your Order Details screen and look for where it says " Sold By:" Is it, Night Owl SP, Elite Techtronics or someone else? If you see anything other than Amazon, Night Owl or Elite Techtronics in the " Sold By:" section make sure to reach out to that seller for assistance as we don't have any information about the order. You can access your Amazon order history from this link. There are also third party sellers who list and sell products on. When you purchase a product on Amazon, that doesn't necessarily mean that Amazon sold you the product.
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